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Plain answers, in the order they matter.

Search the questions below, browse by topic, or look up a term. The answers summarise the agreement. Where they differ, the agreement's own wording prevails.

Glossary

The words, in plain English

The main terms used on this site and in the agreement, in plain words. Where the agreement uses capital letters, so do we. The levels are explained on If the price falls.

Advance
The amount in USDT or USDC that Boxwind CR pays you against your pledged collateral, as set out in an Advance Confirmation. It is counted before the upfront half of the fee is deducted.
Advance Confirmation
The document signed by both sides for one advance. It sets out that advance's specific terms: the fee, the maturity date, the whitelisted account, and the starting LTV and levels. You propose it, and we may accept, vary or decline it.
Advance Currency
USDT or USDC, as stated in the Advance Confirmation, on the network stated there.
Advance rate
60%. All your advances together can be at most 60% of the collateral value at the moment each advance is made. That is the rate for bitcoin.
Amount Owed
Everything you owe on an advance: the advance, any part of the fee not yet paid, and any other amount then payable under the agreement.
Authorised Person
You, and each individual you nominate by written notice to act for you, if you are a company. We may rely on instructions we reasonably believe an Authorised Person gave, and each one must be reachable at all times by email and telephone.
Business Day
A day other than a Saturday, Sunday or public holiday on which banks are open for general business in San José, Costa Rica, and New York.
Chain Event
A fork, airdrop, token migration, contract upgrade, consensus failure, network halt or similar event on the network of an asset you pledge. We are not obliged to support an asset that arises from one.
Collateral
The assets you transfer to your vault, any you add later, and the proceeds of any sale. The assets are bitcoin, ether, solana, XRP and BNB, with more to come.
Collateral Value
The quantity of each asset in your vault multiplied by its reference price at that moment, added together.
Cure Period
The 24 hours that start when a Top-Up Notice is sent. In that time you add collateral or repay enough to bring your LTV back below the warning level.
Destination tag
A number that an XRP transfer must carry so the receiver can tell whose deposit it is. Our XRP deposit address comes with a tag, and a transfer sent without the right tag may be lost or delayed.
Eligible Asset
An asset we accept as collateral, as the native asset on its own network. These are bitcoin (BTC), ether (ETH), solana (SOL), XRP and BNB, with more to come.
Event of Default
Any of the events listed in clause 17.1 of the agreement, such as not paying when due, not restoring your LTV within the cure period, your LTV reaching the full close level, insolvency, sanctions, or a change of control without our consent. After one, we may declare everything owed due and sell collateral.
Fixed fee
The single amount, in USDT or USDC (the Advance Currency), that you pay for an advance. It is stated in the Advance Confirmation before the advance is made, and it does not accrue, compound or change with time. Pass-through costs and enforcement costs are separate.
Full close level
90% LTV. Everything you owe falls due, and we may sell enough collateral to clear it.
Ineligibility Event
An event that makes an asset ineligible as collateral, for example it stops trading on enough major venues, its network halts or suffers a Chain Event, our custody provider stops supporting it, or an authority restricts it. We may then require extra collateral or a part repayment within five business days or sooner, and may value the asset at zero until it is remedied.
LTV
Loan-to-value: everything you owe, including any unpaid fee, divided by the collateral value. Each unit of USDT or USDC you owe counts as USD 1.00.
Maturity Date
The date stated in the Advance Confirmation, or the next business day if that day is not one. The advance and the maturity half of the fee are due then.
Maturity fee
The second half of the fixed fee. It is due on the maturity date with the advance, or earlier if what you owe becomes due early. It stays payable if you repay early.
Network
The blockchain an asset lives on: for example the Bitcoin network, Ethereum mainnet, Solana, the XRP Ledger or BNB Smart Chain. Each asset is deposited to an address on its own network and nowhere else. Sending on the wrong network can lose the asset.
Network confirmation
A transfer counts as received only once it has the confirmations, or the finality, that its network requires. A top-up counts only from that point.
Partial Sale Level
85% LTV. We may sell immediately, without further notice and even during the 24 hours, enough collateral to bring your LTV below 75%.
Reference Price
For each asset, the median of the US dollar prices from at least two reputable sources that we select. How the price is decided. A stablecoin is not assumed to be worth exactly USD 1.00.
Rehypothecation
Re-using pledged collateral, for example by lending it on or pledging it again. Under the agreement, Boxwind CR has agreed not to do this with your collateral.
Release level
60% LTV. Advances are at most 60% of collateral value when made. Below it you may ask for excess collateral back, on the conditions set out under release of excess collateral.
Sale statement
The statement we give you within one business day of a sale: the quantity sold, the prices obtained, the costs deducted and how the proceeds were applied.
Sanctions
Economic or financial sanctions, trade embargoes or export controls imposed by Costa Rica, the United Nations or any other authority with jurisdiction over a party. Becoming subject to them is an Event of Default.
Schedule 2
The part of the agreement that sets the eligible assets, the advance rate, the LTV levels, the cure period and the price sources. We may change it on at least 30 days' notice. A change applies to future advances. It does not affect an advance whose Advance Confirmation is already signed, except a change about eligible assets.
Secured Obligations
All your present and future obligations under the agreement. Your collateral is pledged as security for them, and the security stays in place until they are all paid in full.
Shortfall
What is left owing if the proceeds of a sale do not cover everything you owe. It remains a debt, payable on demand.
Stablecoin
A digital asset designed to hold a steady value against a currency. In this agreement, USDT or USDC against the US dollar. It is not assumed to be worth exactly USD 1.00.
Starting LTV
Your LTV immediately after the advance is made. It is stated in the Advance Confirmation. Example in bitcoin: 2.0000 BTC at USD 100,000 is worth 200,000, and 104,625 divided by 200,000 gives 52.3%.
Top-up level
80% LTV. We send a Top-Up Notice and you have 24 hours to get back below 75%.
Top-Up Notice
Our notice that your LTV has reached the top-up level. It states your LTV and the collateral value, or the repayment, needed to restore your LTV to below the warning level.
Upfront fee
The first half of the fixed fee. It is deducted from the advance when it is paid to you, it is earned when the advance is made, and it is never refunded.
Vault
The segregated vault set up solely for you on the Fireblocks platform, which holds your collateral and nobody else's. It also means any replacement custody arrangement we move your collateral to, on at least 10 business days' notice or at once for security. We keep exclusive possession and control of the collateral while it is pledged.
Warning level
75% LTV. We make reasonable efforts to tell you. No action is required at this level, but you still owe the full amount.
Whitelisted account
A wallet in your name, listed in your Advance Confirmation. We pay and release only to whitelisted accounts. A new one counts only after our verification checks.